Flexible IT Status - Incident history https://status.flexibleit.com Flexible IT Sat, 10 Jan 2026 21:45:38 +0000 Flexible IT API is down Type: Incident Affected Components: Flexible IT API Jan 10, 21:45:38 GMT+0 - Investigating - Flexible IT API is down at the moment. This incident was automatically created by Instatus monitoring. Jan 10, 22:35:40 GMT+0 - Resolved - Flexible IT API is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jan <var data-var='date'> 10</var>, <var data-var='time'>21:45:38</var> GMT+0</small><br><strong>Investigating</strong> - Flexible IT API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jan <var data-var='date'> 10</var>, <var data-var='time'>22:35:40</var> GMT+0</small><br><strong>Resolved</strong> - Flexible IT API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Sat, 10 Jan 2026 21:45:38 +0000 https://status.flexibleit.com/incident/cmk8u3i9t01f2uny0836jubvb https://status.flexibleit.com/incident/cmk8u3i9t01f2uny0836jubvb System upgrades Type: Maintenance Duration: 1 hour and 6 minutes Affected Components: MyFlex Website, Flexible IT API Jan 10, 21:30:00 GMT+0 - Identified - In an effort to modernize the MyFlex platform, we will be performing some system maintenance on Saturday January 10 between 4:30PM and 6:30PM EST. During this time, the MyFlex system may be unavailable. If you need assistance while the system is down, please call (631) 815-1800 for support. Jan 10, 21:30:01 GMT+0 - Identified - Maintenance is now in progress Jan 10, 22:36:11 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 1 hour and 6 minutes

Affected Components: ,

<p><small>Jan <var data-var='date'> 10</var>, <var data-var='time'>21:30:00</var> GMT+0</small><br><strong>Identified</strong> - In an effort to modernize the MyFlex platform, we will be performing some system maintenance on Saturday January 10 between 4:30PM and 6:30PM EST. During this time, the MyFlex system may be unavailable. If you need assistance while the system is down, please call (631) 815-1800 for support..</p> <p><small>Jan <var data-var='date'> 10</var>, <var data-var='time'>21:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jan <var data-var='date'> 10</var>, <var data-var='time'>22:36:11</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Sat, 10 Jan 2026 21:30:00 +0000 https://status.flexibleit.com/maintenance/cmk5izecq0cp693cspsz33zch https://status.flexibleit.com/maintenance/cmk5izecq0cp693cspsz33zch Cloudflare Global Outage Type: Incident Duration: 4 hours and 33 minutes Affected Components: MyFlex Website, , Flexible IT API, MyFlex → Nov 18, 11:30:00 GMT+0 - Identified - Cloudflare is currently experiencing a global outage which is impacting both MyFlex and the Flexible IT API. We are currently monitoring the situation. Nov 18, 15:32:14 GMT+0 - Monitoring - Cloudflare has released a fix and service is beginning to restore. We are continuing to monitor. Nov 18, 16:02:58 GMT+0 - Resolved - All MyFlex and Flexible IT API systems appear to be functioning normally at this time. We will continue to monitor the situation with Cloudflare throughout the day. Type: Incident

Duration: 4 hours and 33 minutes

Affected Components: , ,

<p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>11:30:00</var> GMT+0</small><br><strong>Identified</strong> - Cloudflare is currently experiencing a global outage which is impacting both MyFlex and the Flexible IT API. We are currently monitoring the situation..</p> <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>15:32:14</var> GMT+0</small><br><strong>Monitoring</strong> - Cloudflare has released a fix and service is beginning to restore. We are continuing to monitor..</p> <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>16:02:58</var> GMT+0</small><br><strong>Resolved</strong> - All MyFlex and Flexible IT API systems appear to be functioning normally at this time. We will continue to monitor the situation with Cloudflare throughout the day..</p> ]]> Tue, 18 Nov 2025 11:30:00 +0000 https://status.flexibleit.com/incident/cmi4ou8wg007a145iyi0dnjlh https://status.flexibleit.com/incident/cmi4ou8wg007a145iyi0dnjlh Power Outage Type: Incident Duration: 1 hour and 7 minutes Oct 9, 19:56:04 GMT+0 - Identified - We are experiencing a power outage in our office. As we shift resources, phone intake might be delayed. Besides a delay in phone intake, all relevant support systems are online and functional, and support will continue uninterrupted. For the fastest support, please leverage the MyFlex portal. Oct 9, 21:03:15 GMT+0 - Resolved - Power is still out, but no services are currently impacted. Type: Incident

Duration: 1 hour and 7 minutes

<p><small>Oct <var data-var='date'> 9</var>, <var data-var='time'>19:56:04</var> GMT+0</small><br><strong>Identified</strong> - We are experiencing a power outage in our office. As we shift resources, phone intake might be delayed. Besides a delay in phone intake, all relevant support systems are online and functional, and support will continue uninterrupted. For the fastest support, please leverage the MyFlex portal. .</p> <p><small>Oct <var data-var='date'> 9</var>, <var data-var='time'>21:03:15</var> GMT+0</small><br><strong>Resolved</strong> - Power is still out, but no services are currently impacted..</p> ]]> Thu, 9 Oct 2025 19:56:04 +0000 https://status.flexibleit.com/incident/cmgju8edw01bes3cpra5ydolc https://status.flexibleit.com/incident/cmgju8edw01bes3cpra5ydolc MyFlex Down Type: Incident Duration: 3 hours and 11 minutes Affected Components: , MyFlex Website, Flexible IT API, MyFlex → Sep 9, 13:30:26 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Sep 9, 11:00:48 GMT+0 - Investigating - We are currently investigating this incident. Sep 9, 14:11:40 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 hours and 11 minutes

Affected Components: , ,

<p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>13:30:26</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>11:00:48</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>14:11:40</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 9 Sep 2025 11:00:48 +0000 https://status.flexibleit.com/incident/cmfcixanv00ro124fztea5zr7 https://status.flexibleit.com/incident/cmfcixanv00ro124fztea5zr7 Flexible IT API is down Type: Incident Affected Components: Flexible IT API Sep 9, 08:57:38 GMT+0 - Investigating - Flexible IT API is down at the moment. This incident was automatically created by Instatus monitoring. Sep 9, 09:03:11 GMT+0 - Resolved - Flexible IT API is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>08:57:38</var> GMT+0</small><br><strong>Investigating</strong> - Flexible IT API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>09:03:11</var> GMT+0</small><br><strong>Resolved</strong> - Flexible IT API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Tue, 9 Sep 2025 08:57:38 +0000 https://status.flexibleit.com/incident/cmfcbi2ww0091xgxp6u0gtfut https://status.flexibleit.com/incident/cmfcbi2ww0091xgxp6u0gtfut MyFlex is down Type: Incident Affected Components: MyFlex Website Jul 22, 00:45:57 GMT+0 - Investigating - MyFlex Website is down at the moment. This incident was automatically created by Instatus monitoring. Jul 22, 00:50:20 GMT+0 - Resolved - MyFlex Website is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jul <var data-var='date'> 22</var>, <var data-var='time'>00:45:57</var> GMT+0</small><br><strong>Investigating</strong> - MyFlex Website is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jul <var data-var='date'> 22</var>, <var data-var='time'>00:50:20</var> GMT+0</small><br><strong>Resolved</strong> - MyFlex Website is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Tue, 22 Jul 2025 00:45:57 +0000 https://status.flexibleit.com/incident/cmddtd0z500gx11vb9t5p9rgy https://status.flexibleit.com/incident/cmddtd0z500gx11vb9t5p9rgy Google Cloud Outage Type: Incident Duration: 2 hours and 36 minutes Affected Components: MyFlex Website, Flexible IT API Jun 12, 18:33:38 GMT+0 - Identified - Due to a current outage related to Google Cloud services, we are experiencing issues with chat as well as a variety of other data connections. This is resulting in increased load times, and sometimes data not loading at all. Google is currently working to mitigate the issue. Jun 12, 19:35:26 GMT+0 - Identified - Google is still working on remediating a widespread Google Cloud issue that is impacting several of the services we use. We are continuing to monitor the situation. Jun 12, 20:35:18 GMT+0 - Monitoring - Google services are beginning to recover, and as such, we are beginning to see improvement in the MyFlex app as well. We are continuing to monitor this issue. Jun 12, 21:10:04 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 36 minutes

Affected Components: ,

<p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>18:33:38</var> GMT+0</small><br><strong>Identified</strong> - Due to a current outage related to Google Cloud services, we are experiencing issues with chat as well as a variety of other data connections. This is resulting in increased load times, and sometimes data not loading at all. Google is currently working to mitigate the issue..</p> <p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>19:35:26</var> GMT+0</small><br><strong>Identified</strong> - Google is still working on remediating a widespread Google Cloud issue that is impacting several of the services we use. We are continuing to monitor the situation..</p> <p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>20:35:18</var> GMT+0</small><br><strong>Monitoring</strong> - Google services are beginning to recover, and as such, we are beginning to see improvement in the MyFlex app as well. We are continuing to monitor this issue..</p> <p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>21:10:04</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 12 Jun 2025 18:33:38 +0000 https://status.flexibleit.com/incident/cmbtpw0ln001kabtgv4z620vq https://status.flexibleit.com/incident/cmbtpw0ln001kabtgv4z620vq Issues with Task Creation Type: Incident Duration: 3 hours and 11 minutes Affected Components: Flexible IT API Apr 9, 18:07:15 GMT+0 - Monitoring - We've implemented a workaround and are continuing to monitor. Performance should be improved. Apr 9, 16:39:57 GMT+0 - Identified - We've identified an issue with task creation; it may take significantly longer to create tasks, and some tasks may be given a title of "New Task". This issue is caused by a Microsoft outage regarding their AI services. Apr 9, 19:50:39 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 hours and 11 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>18:07:15</var> GMT+0</small><br><strong>Monitoring</strong> - We've implemented a workaround and are continuing to monitor. Performance should be improved. .</p> <p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>16:39:57</var> GMT+0</small><br><strong>Identified</strong> - We've identified an issue with task creation; it may take significantly longer to create tasks, and some tasks may be given a title of "New Task". This issue is caused by a Microsoft outage regarding their AI services. .</p> <p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>19:50:39</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 9 Apr 2025 16:39:57 +0000 https://status.flexibleit.com/incident/cm9a5na81003qs5j76od96z5g https://status.flexibleit.com/incident/cm9a5na81003qs5j76od96z5g