tag:status.flexibleit.com,2005:/history Flexible IT Status - Incident history 2026-01-10T21:45:38.368+00:00 Flexible IT tag:status.flexibleit.com,2005:Incident/cmk8u3i9t01f2uny0836jubvb 2026-01-10T21:45:38.368+00:00 2026-01-10T21:45:38.594+00:00 Flexible IT API is down Type: Incident

Affected Components: Flexible IT API

Jan 10, 21:45:38 GMT+0
Investigating - Flexible IT API is down at the moment. This incident was automatically created by Instatus monitoring..

Jan 10, 22:35:40 GMT+0
Resolved - Flexible IT API is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.flexibleit.com,2005:Maintenance/cmk5izecq0cp693cspsz33zch 2026-01-10T21:30:00.000+00:00 2026-01-10T21:30:00.000+00:00 System upgrades Type: Maintenance

Duration: 1 hour and 6 minutes

Affected Components: MyFlex Website, Flexible IT API

Jan 10, 21:30:00 GMT+0
Identified - In an effort to modernize the MyFlex platform, we will be performing some system maintenance on Saturday January 10 between 4:30PM and 6:30PM EST. During this time, the MyFlex system may be unavailable. If you need assistance while the system is down, please call (631) 815-1800 for support..

Jan 10, 21:30:01 GMT+0
Identified - Maintenance is now in progress.

Jan 10, 22:36:11 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.flexibleit.com,2005:Incident/cmi4ou8wg007a145iyi0dnjlh 2025-11-18T11:30:00.000+00:00 2025-11-18T11:30:00.000+00:00 Cloudflare Global Outage Type: Incident

Duration: 4 hours and 33 minutes

Affected Components: MyFlex Website, , Flexible IT API, MyFlex →

Nov 18, 11:30:00 GMT+0
Identified - Cloudflare is currently experiencing a global outage which is impacting both MyFlex and the Flexible IT API. We are currently monitoring the situation..

Nov 18, 15:32:14 GMT+0
Monitoring - Cloudflare has released a fix and service is beginning to restore. We are continuing to monitor..

Nov 18, 16:02:58 GMT+0
Resolved - All MyFlex and Flexible IT API systems appear to be functioning normally at this time. We will continue to monitor the situation with Cloudflare throughout the day..

]]> tag:status.flexibleit.com,2005:Incident/cmgju8edw01bes3cpra5ydolc 2025-10-09T19:56:04.888+00:00 2025-10-09T19:56:04.888+00:00 Power Outage Type: Incident

Duration: 1 hour and 7 minutes

Oct 9, 19:56:04 GMT+0
Identified - We are experiencing a power outage in our office. As we shift resources, phone intake might be delayed. Besides a delay in phone intake, all relevant support systems are online and functional, and support will continue uninterrupted. For the fastest support, please leverage the MyFlex portal. .

Oct 9, 21:03:15 GMT+0
Resolved - Power is still out, but no services are currently impacted..

]]> tag:status.flexibleit.com,2005:Incident/cmfcixanv00ro124fztea5zr7 2025-09-09T11:00:48.894+00:00 2025-09-09T13:30:26.463+00:00 MyFlex Down Type: Incident

Duration: 3 hours and 11 minutes

Affected Components: , MyFlex Website, Flexible IT API, MyFlex →

Sep 9, 13:30:26 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Sep 9, 11:00:48 GMT+0
Investigating - We are currently investigating this incident..

Sep 9, 14:11:40 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.flexibleit.com,2005:Incident/cmfcbi2ww0091xgxp6u0gtfut 2025-09-09T08:57:38.623+00:00 2025-09-09T08:57:38.651+00:00 Flexible IT API is down Type: Incident

Affected Components: Flexible IT API

Sep 9, 08:57:38 GMT+0
Investigating - Flexible IT API is down at the moment. This incident was automatically created by Instatus monitoring..

Sep 9, 09:03:11 GMT+0
Resolved - Flexible IT API is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.flexibleit.com,2005:Incident/cmddtd0z500gx11vb9t5p9rgy 2025-07-22T00:45:57.424+00:00 2025-07-22T00:45:57.449+00:00 MyFlex is down Type: Incident

Affected Components: MyFlex Website

Jul 22, 00:45:57 GMT+0
Investigating - MyFlex Website is down at the moment. This incident was automatically created by Instatus monitoring..

Jul 22, 00:50:20 GMT+0
Resolved - MyFlex Website is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.flexibleit.com,2005:Incident/cmbtpw0ln001kabtgv4z620vq 2025-06-12T18:33:38.956+00:00 2025-06-12T18:33:38.956+00:00 Google Cloud Outage Type: Incident

Duration: 2 hours and 36 minutes

Affected Components: MyFlex Website, Flexible IT API

Jun 12, 18:33:38 GMT+0
Identified - Due to a current outage related to Google Cloud services, we are experiencing issues with chat as well as a variety of other data connections. This is resulting in increased load times, and sometimes data not loading at all. Google is currently working to mitigate the issue..

Jun 12, 19:35:26 GMT+0
Identified - Google is still working on remediating a widespread Google Cloud issue that is impacting several of the services we use. We are continuing to monitor the situation..

Jun 12, 20:35:18 GMT+0
Monitoring - Google services are beginning to recover, and as such, we are beginning to see improvement in the MyFlex app as well. We are continuing to monitor this issue..

Jun 12, 21:10:04 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.flexibleit.com,2005:Incident/cm9a5na81003qs5j76od96z5g 2025-04-09T16:39:57.055+00:00 2025-04-09T18:07:15.045+00:00 Issues with Task Creation Type: Incident

Duration: 3 hours and 11 minutes

Affected Components: Flexible IT API

Apr 9, 18:07:15 GMT+0
Monitoring - We've implemented a workaround and are continuing to monitor. Performance should be improved. .

Apr 9, 16:39:57 GMT+0
Identified - We've identified an issue with task creation; it may take significantly longer to create tasks, and some tasks may be given a title of "New Task". This issue is caused by a Microsoft outage regarding their AI services. .

Apr 9, 19:50:39 GMT+0
Resolved - This incident has been resolved..

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